Traditional. Unconventional. Exceptional
It’s this unique combination of values and ethics that’s led to Tom Plumb being so well respected for heat pump installation and repair, underfloor heating, boiler installations and boiler repair, and plumbing in Richmond.
Traditional
Ours may be ‘old-fashioned values’ but great customer service means everything to us. Looking for heat pump repairs in Richmond? Want new underfloor heating? Decided it’s time to invest in an air-source heat pump? We make it our mission to properly explore and consider all your options; not just leap to the most expensive and easiest solution. Thanks to this attitude we know our way around all major air source and ground source heat pumps. We’re also fully clued up on underfloor heating, and many makes and models of boilers – both new and old. We focus on finding the best solution for you – not for us, so we put the extra effort in to leave customers feeling happy and cared for. And if you need us to come back after we’ve completed a job; you can trust we will.
When running our own business, we’re traditional too and are proud of our team’s strong work ethic. Stuart, a qualified and experienced team member, has enjoyed expanding his extensive repertoire with heat pump and modulation control knowledge. We’re ably supported by our one-time apprentice, Darek, who has joined us full-time and is a bonafide heat pump fanatic.
Unconventional
A love of classic cars has led to customers now knowing and loving our trademark quirky red vans. Kitted out to a high spec with everything we need, we know that customers recognise them, and agree that our classic traditional cars are matched by our values, ethics and service levels.
Exceptional
Most important; we offer a comprehensive range of heating and plumbing services in Richmond and surrounding areas. Whether you want heat pump and underfloor heating installation or maintenance and repairs, we’re here for you. What’s more, we can help you with boiler issues, bathroom installation, and all sorts of plumbing tasks. All underpinned by heating and plumbing expertise and knowledge built over years of serving the people of Richmond.
Whatever heating or plumbing service you need, we’ll explain everything properly, without technical jargon, so you understand your options and feel confident in your choice.
Plumbing services Richmond, Barnes, East Sheen, Kew, Putney, Kingston and Wandsworth, residential and commercial.
Want honest advice, real expertise, great service and a friendly, personable touch from your plumber (and the pleasure of seeing our distinctive little red van outside your house)?
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We are an Elite installer with Heatgeek
FAQs
What is a heat pump?
Heat pumps work most effectively when there is less of a difference between the outside temperature and the inside temperature. For this reason, it can take more time and energy to heat a home when the outside temperature is very cold or below freezing.
The units themselves can be large, positioned usually at the back or to the side of a property.
Why is everyone suddenly talking about ASHPs?
1. The government’s Green Agenda which is focused on Net Zero by 2050 will mean the eventual phasing out of traditional Gas Central Heating systems. According to government figures, domestic heating accounts for around 14% of UK emissions. Phasing out boilers is starting with new builds and will soon need to be retrofitted into other housing such as Council and Social Housing.
2. People are looking for greener solutions. We are all aware of climate change, and many people want to do their bit to live a more sustainable life. Given the emissions given out by traditional systems, when homeowners are refurbishing their homes or looking at installing a new boiler, it makes sense to review and consider a greener solution.
3. Energy costs were already rising significantly, and world events are now resulting in a cost of living crisis driven by increases in the price of oil and gas. Homeowners are understandably looking at ways to reduce their energy bills over time and reduce their reliance on oil and gas.
4. Further financial incentives have been offered by the government, such as the Boiler Upgrade Scheme Grant and the scrapping of VAT on green home improvements.
5. Much has been talked about in the press about ASHPs as an answer to the phasing out of boilers. However, it’s a confusing area, which is why we take each home on a case-by-case basis and look at how we can adapt boilers, create integrated systems, and install heat pumps to deliver optimum energy efficiency.
Air source heat pump or ground source heat pump?
Because the efficiency of heat pumps depends on the source of the heat, ground source heat pumps can be more efficient because the soil is usually warmer than the air and won’t drop below freezing. Therefore, they can save more money in the long run.
However, ground source heat pumps can be more expensive to install as they require ground excavation and more complex pipe installation.
What is the cost of a heat pump?
We fully project and quote all costs upfront, as well as provide future heating cost projections to help you decide.
Is a heat pump a good idea?
Whilst expensive initially to install, there are financial incentives in place, and you may save money on your bills in the long run.
Is an air source heat pump or ground source heat pump right for me?
• The initial cost of the heat pump
• The fabric and insulation quality of your property
• The exterior of your property, whether there is space and clear ground for either type of heat pump
• Your neighbours and any implications for obstruction or noise
• Your heating requirements
Do air source heat pumps and ground source heat pumps need a lot of maintenance?
All heat pump installations through us will come with servicing and maintenance training, support, and advice.
Why should I use Tom Plumb for heat pump advice and installation?
Installing a whole new heating system into a house is a huge job, expensive and logistically challenging. You won’t want to take risks with a heating installer who has minimal or no training or the integrity to turn round and say whether or not it’s genuinely the right solution.
We are committed to helping customers achieve energy efficient, high performing, comfortable warm homes, and we’ll put in the solution that delivers that. Nothing less.
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